Answering a question about following a successful era, Mülders points out that Klopp lost his first finals at Liverpool and nobody complained, because people were convinced of his ability. His own German women won European gold in 2013 then finished eighth at the World Cup eight months later, which taught him that you need those dips, plus honest people around you who still give trust, to build a programme that lasts. Watch the full masterclass: Result vs process.
