Tag: result vs process

Quick answer. Build confidence on the things a player controls, their preparation, effort and response, rather than on the scoreline, and teach the squad to read a mistake as information to act on rather than a verdict on their ability. When belief is anchored to those things, one loose pass is no longer enough to knock it over.

That is a fair starting point, but the coaches on The Hockey Site would tell you not to stop there, because confidence that lasts is trained on the pitch long before the mistake ever happens.

Start by separating confidence from results. Performance psychologist Katie Warriner, in her masterclass Confidence: a choice and a skill, frames confidence not as something a player is simply born with but as a choice and a skill that can be trained. If a player’s belief rises and falls with the scoreboard, a single error is all it takes to topple it. Warriner keeps the working definition simple: confidence is the honest answer to the question “can I do this?” The coaching task is to help players build that yes on ground that one mistake cannot wash away.

Normalise doubt instead of trying to ban it. Warriner is clear that confidence is not the absence of doubt, and that even the best players in the world carry it into big moments. Seen that way, a player who wobbles after a mistake is not broken, they are behaving like every performer does. When a squad is told plainly that nerves and doubts are a normal part of playing, a mistake stops being proof that “I should not be out here” and becomes a passing feeling that will pass. Pretending doubt away usually just makes it louder.

Reframe the mistake as information. Tin Matkovic, in Practical Approaches to Building Mental Toughness in Field Hockey Teams, keeps returning to one line from his own relegation run-in: every mistake is information. A turnover tells you something about a decision, a body position or a habit. Players who learn to read errors that way spend less energy on shame and more on the next action. Matkovic is candid that when results turn, players start to doubt and question the plan, which is exactly the moment when that reframe earns its keep.

Give players a plan they can fall back on. Part of what steadies Matkovic’s teams in the chaotic closing minutes is that the answers are, in his words, already pre-dealt. Players have rehearsed what to do in the situations that tend to come up, so under pressure they recognise the picture and act rather than freeze. Confidence that survives a mistake is often less about positive thinking and more about knowing there is a clear next job to do. A defined role and an obvious next action give a rattled player somewhere useful to put their attention.

Coach the response, not only the outcome. The Hockey Site piece Success and failure are both impostors, drawing on lessons from Coach K and several field hockey experts, argues that neither the good moment nor the bad one is the whole story, and that what matters is how a player approaches what comes next. If you only praise outcomes, you quietly teach players that their worth equals the result. Praising the response instead, the recovery run, the honest hands up, the quick reset after a lost ball, tells players that the thing you value is something they can repeat regardless of how the last action went.

Watch the language on the sideline. Confidence tends to collapse when the loudest voice after an error is a critical one. Coaches set the emotional tone of a team, and what gets noticed gets repeated. If mistakes are met with a groan while good recoveries pass without a word, players quietly learn to fear the ball and to hide in the safe option. Matkovic’s view that setbacks are opportunities to improve only holds true if the training and matchday environment actually treats them that way.

Build the bank before the pressure arrives. Because Warriner treats confidence as a trainable skill rather than a mood, it follows that it is built in the ordinary weeks, not summoned on matchday. Reps that stretch players just beyond comfort, honest feedback, and small wins that a player can point to all top up a store of belief they can draw on when a mistake comes. A player with that bank behind them can lose a ball and still trust that they belong, because their confidence was never resting on that one moment in the first place.

None of this is a script to copy and paste. It is a set of ideas to think through for your own group, your own age band and your own season, and the masterclasses below are where the coaches unpack them properly, with the messy real examples that make them usable.

Go more in depth here

Confidence: a choice and a skill

Katie Warriner
Confidence: a choice and a skill

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Practical Approaches to Building Mental Toughness in Field Hockey Teams

Tin Matkovic
Practical Approaches to Building Mental Toughness in Field Hockey Teams

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Success and failure are both impostors

The Hockey Site
Success and failure are both impostors

Watch on demand

Read next: Pressure is a matter of perception, Result vs process, The 4 most powerful words in talent development: “I believe in you”

More coaching questions: How do I help a field hockey player let go of a mistake and reset?, How do I motivate field hockey players who have checked out?, How do I keep juniors coming back without letting the standards slide?, How do I coach players who can’t beat a defender one on one?. All of them are in Field Hockey Coaching Questions.

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Five steps make up the U21 cycle as Mülders lays it out: assembling the group at the start of the season, training and games before selection, the selection itself, the build-up to a tournament, and the tournament. Coaches should first ask what the overall target is, winning or producing senior players, and what the year means for each athlete. The tournament then gives information on how individuals, the group and the system perform under pressure. Watch the full masterclass: Result vs process.

The coach’s role keeps changing, Mülders argues, and it now means giving more attention to the individual within the group: personal goals, with feedback and feed forward on them. But players have chosen a team sport with boundaries to acknowledge, so when one athlete needs a different path the coach must explain to the rest why it matters for that player. It makes running a programme harder, and he accepts that. Watch the full masterclass: Result vs process.

Roles split cleanly in Mülders’s picture of a high performance system: the performance director holds the complete overview, the senior team coach is responsible for today, youth programme coaches for tomorrow, and clubs, districts and provinces for the day after tomorrow. Each layer has to share its biggest hurdles with the others, and the whole thing runs on evaluation every two to three weeks. Watch the full masterclass: Result vs process.

Evaluate every two to three weeks, Mülders insists, because an issue caught early can be tweaked while it is still small. The adapt part takes time and honest interest, and it only works when athletes get a real opportunity to buy in; telling people this is how you do it, now execute, no longer works. Evaluation, he adds, is for athletes and coaches, not for board members and budgets. Watch the full masterclass: Result vs process.

Pressed on how he installs decision making in players, Mülders gives an unusually honest answer: he finds it challenging and is still on the search. He runs through the old methods, 2v1 and 3v2 exercises, colours and signals as prompts, video reflection afterwards, then admits he is not convinced they actually develop athletes, partly because individual capability varies so much and modern science suggests guidance can start far earlier. Watch the full masterclass: Result vs process.

Answering a question about following a successful era, Mülders points out that Klopp lost his first finals at Liverpool and nobody complained, because people were convinced of his ability. His own German women won European gold in 2013 then finished eighth at the World Cup eight months later, which taught him that you need those dips, plus honest people around you who still give trust, to build a programme that lasts. Watch the full masterclass: Result vs process.

Science gives an athlete a competitive window of roughly 10 to 15 years, Mülders explains, and coaches guide it through three pillars: basic training of fundamentals, in-depth specialisation, and progress towards maximum personal performance. Get those right and a further six to eight years of world-class competition becomes reachable. Ignore the fundamentals and the long-term pathway falls apart. Watch the full masterclass: Result vs process.

Cruijff supplies the frame here: quality without result is pointless, while result without quality is boring. When a milestone is reached through quality the team generated itself, Mülders argues, that is the best answer you get about your process, proof that athletes can transfer training into competition. He also borrows Cruijff’s view that only two or three games a year are truly about the result. Watch the full masterclass: Result vs process.