High expectations can backfire, Andreu argues here. Telling players anything is possible breeds frustration when it is not, so he treats expectations as agreements built through constant conversation across the season, not targets fixed on day one. Ric adds that in fourteen years with Australia’s national teams he never met a player who knew how good they could be, so the coach’s job is to keep lifting the bar. Watch the full masterclass: The Pygmalion effect.
